CEDARWOOD MANAGEMENT

Quality, professionally managed, and well-maintained apartments and townhomes for rent in North East Ohio.

AVAILABILITY
Cedarwood Management LLC letterhead

Take Pride In Where You Call Home


We have been offering quality, affordable living space in North East Ohio since 2015.


Our apartments and townhomes are pet-friendly along with professional management, superior customer service, and responsive maintenance. Residents enjoy a variety of features and amenities to make life more convenient, comfortable, and enjoyable.


Residents can schedule, pay, and track rent payments securely online with a choice of payment options. Routine maintenance requests can be submitted to us for resolution through our online system. Our internal maintenance team is available 24/7 for property emergencies. 


Thanks for considering Cedarwood Management. We look forward to helping you find your next home.


If you have questions, please feel free to contact us. 

CONTACT US

Our Vision

To be the leading integrated property and community management specialists in the region.

Our Mission

To achieve exceptional customer happiness in an engaging, safe and secure environment, delivered consistently through innovative solutions by our trusted, talented professionals.

Our Values

  • Dedication
  • Results Oriented
  • Integrity
  • Innovation

Frequently Asked Questions (FAQ)


Tenant FAQs

  • How do I apply for a rental property?

    Applications are submitted online Appfolio with:

    - Completed application form

    - Valid ID

    - Proof of income 

    - Credit/background/rental history check

    -USD 75/ per application (Nonrefundable)

  • When is rent due and are there late fees?

    Rent is due on the 1st of the month with a grace period until the 4th. A late fee of $20 per day applies if payment is not received within the grace period. If the tenant settles the payment on or after the 6th day of the month, an additional flat late fee of $100 will be applied. On the 6th day, if rent is still unpaid, we will also serve 3-day notice, giving you the option to either pay or face court action for eviction.

  • How do I pay rent?

    All rent or dues payments must be made through your Tenant Portal or at any of our accredited PayNearMe partner stores (CVS, 7-Eleven, Walmart, or Walgreens). To request your Pay Order Slip, please contact our Customer Service Team for assistance.

    Please note that we no longer accept payments made by cash, money order, or check.

  • What utilities am I responsible for?

    Tenants/Residents usually pay for electricity and sometimes gas depending on the unit. Trash collection, water and sewer, maintenance(landscaping, snow removal) and parking is Cedarwood Management responsibilities.

  • Are pets allowed?

    Yes, in pet-approved units. Requirements:

    - Non-refundable pet fee ($300 onetime payment).

    - Monthly pet rent ($35/ monthly).

    - Breed/size restrictions may apply.

    - Service Animals and Emotional support Animals are accepted as much as you provide the proper documentation.

  • Is parking available?

    Most properties provide residents with parking. Some properties have limited parking. Visitor parking rules are enforced.

  • Do I need renter's insurance?

    Yes. Proof of active renter’s insurance is required at move-in and must be maintained during the lease. However during the lease if the rental insurance has been expired liability insurance will be automatically applied through Cedarwood Management with additional service fee.

  • What if I need maintenance or repairs?

    Non-emergency: Submit online request.

    Emergency: Call  24/7 hotline (examples: fire, flood, gas leak, major electrical hazard, no water/heat in extreme weather).

  • What are the rules regarding property care and damages?

    Tenants/Residents must keep the property clean and in good condition.

    - Damages beyond normal wear and tear will be deducted from the security deposit.

    - If the unit is left dirty, cleaning and repair costs will be charged will be taken from the security deposit.

    - Unauthorized alterations are prohibited. 

  • Can I smoke in the unit?

    All units are non-smoking unless specifically designated. Smoking violations may result in penalties and additional charges may occur. 

  • Can I sublet or list the unit on Airbnb?

    No. Subleasing or short-term rentals without written management approval is prohibited.

  • What if I have frequent guests?

    Guests are welcome for short stays. Long-term guests (14+ days within 6 months) must be approved in writing and may require being added to the lease.

  • What do I need to do before moving out?

    Before moving out, you are required to provide a written notice at least ninety (90) days before your lease ends if you do not intend to renew or plan to terminate your tenancy.

    If you move out without giving the required 90-day notice, you will be charged an amount equal to one (1) month’s rent plus water/sewer fees.

  • Who do I contact with questions?

    Tenant Portal: 24/7

    Phone: 330.790.1781

    Email: info@bycedarwood.com

    Office Hours: Mon–Friday, 9 AM – 5 PM

    Customer Service: Monday – Saturday, 9am-9pm

Landlord FAQs

  • What services do you provide for Cedarwood Management?

    We manage tenant placement, rent collection, maintenance, inspections, financial reporting, and legal compliance.

  • How do you handle tenant damages and deposits?

    Every tenant pays a security deposit before move-in. At move-out, damages beyond normal wear, cleaning, or unpaid balances are deducted. Cedarwood Management get an itemized report.

  • What is considered 'normal wear and tear' vs. 'damage'?

    Normal: minor scuffs, light carpet wear, loose handles.

    Damage: broken doors, large holes, stained carpets, unauthorized alterations.


  • How are tenant rules enforced?

    We enforce lease rules on smoking, noise, subletting, pets, cleanliness. Violations may lead to penalties, warnings, or eviction.

  • How do you handle security deposit disputes?

    We follow landlord-tenant law. Move-in/out reports and receipts support deposit deductions.

  • What insurance is required?

    It is the tenant’s responsibility to obtain and maintain renter’s insurance for the entire duration of their tenancy. The tenant must provide the landlord with a copy of their insurance policy prior to move-in.

    If the tenant fails to provide proof of coverage, Landlord Liability Insurance through Cedarwood Management will be automatically applied to their account.

  • How is parking and utilities managed?

    Cedarwood Management provides parking for Tenants/Residents as part of the facility. Utilities vary per property— Tenants/Residents usually cover electricity while Cedarwood Management may include water, gas, or trash.

  • How do you handle lease renewals?

    We evaluate tenant history and market rents, then contact Tenants/Residents and Cedarwood Management before expiration to finalize terms.

  • What happens if a tenant abandons or leaves the unit in poor condition?

    Deposit covers cleaning, repairs, and unpaid rent. If costs exceed deposit, we pursue collection. Cedarwood Management receive documentation.

  • Why choose Cedarwood?

    We minimize vacancies, ensure reliable Tenants/Residents, handle emergencies, provide reporting, and ensure legal compliance.

  • How does Cedarwood Management screen prospective tenants?

    Cedarwood Management conducts a thorough screening process for all applicants, which includes:

    • Credit and criminal background checks

    • Rental history verification

    • Income and employment verification

    This ensures each tenant is reliable, financially responsible, and a good fit for the property.

  • Does Cedarwood Management accept Housing Choice Vouchers (Section 8)?

    Yes. We accept applicants with Housing Choice Vouchers (Section 8).

    After screening and approval, we work with the local Housing Authority to complete paperwork, schedule inspections, and finalize the Housing Assistance Payment (HAP) contract. Once approved, the tenant may move in, and rent is paid partly by the Housing Authority and partly by the tenant.

  • What is the move-in checklist?

    A move-in inspection is conducted with Tenants/Residents and documented. This checklist is compared at move-out to determine any deposit deductions.

Additional Tenant FAQs

  • What are the safety and security rules?

    Tampering with smoke detectors, fire alarms, or security devices is strictly prohibited and may result in penalties or eviction. Emergency exits must remain accessible at all times.

  • Are there quiet hours or noise rules?

    Yes. Tenants/Residents must respect community quiet hours (if applicable) and avoid loud music, parties, or disturbances that disrupt neighbors.

  • Can I renovate or alter the unit?

    No. Painting, construction, installing appliances, or making alterations without written approval is not allowed.

  • How are packages and deliveries handled?

    Deliveries are the tenant’s/resident’s responsibility. Cedarwood is not liable for lost or stolen packages including properties that may have secure storage or designated areas.

  • Who is responsible for pest control?

    Cedarwood Management provides routine pest control. Tenants/residents must maintain cleanliness to prevent infestations. If pests are due to tenant/residents’ negligence, treatment costs may be charged.

  • What happens if eviction is required?

    If a tenant/residents fails to pay or violates the lease, Cedarwood Management issues legal notices and files for eviction according to local law. We handle court filings and keep Cedarwood Management updated.

  • What are the owner's responsibilities for repairs?

    Cedarwood Management approves larger expenses beyond an agreed limit. Cedarwood may authorize urgent repairs to protect the property. Cedarwood Management should also maintain landlord insurance.

General Policies

  • Security Deposit

    Deposits are returned within the legal timeframe (usually 30 days) after move-out, minus any deductions for damages, cleaning, or unpaid rent.

  • Fair Housing Laws

    Yes. Cedarwood Property Management complies with all Fair Housing and Equal Opportunity regulations. We do not discriminate based on race, religion, gender, disability, or family status.

  • Late Rent Fee Policy

    Late fees are applied according to the lease. Cedarwood Management will send notices and, if necessary, issue formal eviction notices. are informed at each step.

  • Lease Agreement Compliance

    All tenants must sign and follow the terms of their lease. Any changes (renewals, extensions, or terminations) require written notice as stated in the lease.

  • Rent Payments

    Rent is due on the first (1st) day of each month and must be paid through the Tenant Portal or PayNearMe locations. Payments by cash, check, or money order are not accepted.

  • Notice to Vacate or Renewal

    A 90-day written notice is required if the tenant plans to move out or not renew the lease.

  • Renter's Insurance

    Tenants must maintain active renter’s insurance throughout their tenancy and provide proof before move-in. If not provided, Landlord Liability Insurance through Cedarwood Management will be automatically applied.

  • Smoking Policy

    Smoking is prohibited in all indoor areas, including hallways and common spaces, unless otherwise specified in the lease.

  • Pet Policy

    Pets are allowed only in pet-friendly units with prior approval, a signed pet addendum, and applicable fees or deposits.

  • Maintenance Requests

    All maintenance issues must be reported through the Tenant Portal or to our office immediately. Emergencies are handled 24/7 by our maintenance team.

  • Parking Policy

    Parking spaces are assigned but limited  and must be used only by registered vehicles. Unauthorized or improperly parked vehicles may be towed at the owner’s expense.

  • Cleanliness & Conduct

    Tenants are responsible for keeping their units clean and following community rules to ensure a safe and pleasant environment for all residents.

  • Communication

    Describe the item or answer the question so that site visitors who are interested get more information.

RESIDENTS

YOUR ONLINE PORTAL

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PAY RENT

Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.

MAINTENANCE REQUESTS

Quickly submit maintenance requests that go directly to our maintenance queue.

SEAMLESS COMMUNICATION

Send communications to

us at anytime.

RENTERS INSURANCE

Easily submit proof of insurance coverage or purchase a policy, right from your portal.

SERVICES YOU CAN TRUST


REPORTING

Property Performance Reports to keep you in the loop on your investment.

MAINTENANCE

Regular Property Management and Inspections keep your property in great condition.

MARKETING

Effective Marketing & Leasing services keep your properties filled and performing at their peak potential.

FINANCIALS

Our Property Financial Services keep your finances organized and up-to-date.

FILLING VACANCIES

We help place tenants in properties that are a great fit for them and their needs.

TENANT CARE

Positive Tenant Relations & Lease Compliance keep tenants and investors happy. 

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