CEDARWOOD MANAGEMENT

Quality, professionally managed, and well-maintained apartments and townhomes for rent in North East Ohio.

AVAILABILITY
Cedarwood Management LLC letterhead

Take Pride In Where You Call Home


We have been offering quality, affordable living space in North East Ohio since 2015.


Our apartments and townhomes are pet-friendly along with professional management, superior customer service, and responsive maintenance. Residents enjoy a variety of features and amenities to make life more convenient, comfortable, and enjoyable.


Residents can schedule, pay, and track rent payments securely online with a choice of payment options. Routine maintenance requests can be submitted to us for resolution through our online system. Our internal maintenance team is available 24/7 for property emergencies. 


Thanks for considering Cedarwood Management. We look forward to helping you find your next home.


If you have questions, please feel free to contact us. 

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Our Vision

To be the leading integrated property and community management specialists in the region.

Our Mission

To achieve exceptional customer happiness in an engaging, safe and secure environment, delivered consistently through innovative solutions by our trusted, talented professionals.

Our Values

  • Dedication
  • Results Oriented
  • Integrity
  • Innovation

Cedarwood Property Management –

Frequently Asked Questions (FAQ)


Tenant FAQs

  • How do I apply for a rental property?

    Applications are submitted online Appfolio with:

    - Completed application form

    - Valid ID

    - Proof of income 

    - Credit/background/rental history check

    -USD 75/ per application (Nonrefundable)

  • How do I pay rent?

    Rent is payable through the tenant portal in Appfolio (card, ACH, or auto-pay). Checks and money orders, cash are accepted but online payments are encouraged.

  • When is rent due and are there late fees?

    Rent is due on the 1st of the month with a grace period until the 4th. A late fee of $20 per day applies if payment is not received within the grace period. If the tenant settles the payment on or after the 6th day of the month, an additional flat late fee of $100 will be applied. On the 6th day, if rent is still unpaid, we will also serve 3-day notice, giving you the option to either pay or face court action for eviction.

  • What utilities am I responsible for?

    Tenants/Residents usually pay for electricity and sometimes gas depending on the unit. Trash collection, water and sewer, maintenance(landscaping, snow removal) and parking is Cedarwood Management responsibilities.

  • Are pets allowed?

    Yes, in pet-approved units. Requirements:

    - Non-refundable pet fee ($300 onetime payment).

    - Monthly pet rent ($35/ monthly).

    - Breed/size restrictions may apply.

    - Service Animals and Emotional support Animals are accepted as much as you provide the proper documentation.

  • Is parking available?

    Most properties provide residents with parking. Some properties have limited parking. Visitor parking rules are enforced.

  • Do I need renter's insurance?

    Yes. Proof of active renter’s insurance is required at move-in and must be maintained during the lease. However during the lease if the rental insurance has been expired liability insurance will be automatically applied through Cedarwood Management with additional service fee.

  • Wat if I need maintenance or repairs?

    Non-emergency: Submit online request.

    Emergency: Call  24/7 hotline (examples: fire, flood, gas leak, major electrical hazard, no water/heat in extreme weather).

  • What are the rules regarding property care and damages?

    Tenants/Residents must keep the property clean and in good condition.

    - Damages beyond normal wear and tear will be deducted from the security deposit.

    - If the unit is left dirty, cleaning and repair costs will be charged will be taken from the security deposit.

    - Unauthorized alterations are prohibited. 

  • Can I smoke in the unit?

    All units are non-smoking unless specifically designated. Smoking violations may result in penalties and additional charges may occur. 

  • Can I sublet or list the unit on Airnb?

    No. Subleasing or short-term rentals without written management approval is prohibited.

  • What if I have frequent guests?

    Guests are welcome for short stays. Long-term guests (14+ days within 6 months) must be approved in writing and may require being added to the lease.

  • What do I need to do before moving out?

    Submit 30 days’ notice (or as per lease). Clean the unit thoroughly, remove belongings, return keys. Deposit refunds are processed according to law.

  • Who do I contact with questions?

    Tenant Portal: 24/7

    Phone: 330.790.1781

    Email: info@bycedarwood.com

    Office Hours: Mon–Friday, 9 AM – 5 PM

    Customer Service: Monday – Saturday, 9am-9pm

Landlord FAQs

  • What services do you provide for Cedarwood Management?

    We manage tenant placement, rent collection, maintenance, inspections, financial reporting, and legal compliance.

  • How do you handle tenant damages and deposits?

    Every tenant pays a security deposit before move-in. At move-out, damages beyond normal wear, cleaning, or unpaid balances are deducted. Cedarwood Management get an itemized report.

  • What is considered 'normal wear and tear' vs. 'damage'?

    Normal: minor scuffs, light carpet wear, loose handles.

    Damage: broken doors, large holes, stained carpets, unauthorized alterations.


  • How are tenant rules enforced?

    We enforce lease rules on smoking, noise, subletting, pets, cleanliness. Violations may lead to penalties, warnings, or eviction.

  • How do you handle security deposit disputes?

    We follow landlord-tenant law. Move-in/out reports and receipts support deposit deductions.

  • What insurance is required?

    Tenants/Residents must carry renter’s insurance. 

  • How is parking and utilities managed?

    Cedarwood Management provides parking for Tenants/Residents as part of the facility. Utilities vary per property— Tenants/Residents usually cover electricity while Cedarwood Management may include water, gas, or trash.

  • How do you handle lease renewals?

    We evaluate tenant history and market rents, then contact Tenants/Residents and Cedarwood Management before expiration to finalize terms.

  • What happens if a tenant abandons or leaves the unit in poor condition?

    Deposit covers cleaning, repairs, and unpaid rent. If costs exceed deposit, we pursue collection. Cedarwood Management receive documentation.

  • Why choose Cedarwood?

    We minimize vacancies, ensure reliable Tenants/Residents, handle emergencies, provide reporting, and ensure legal compliance.

Additional Tenant FAQs

  • What are the safety and security rules?

    Tampering with smoke detectors, fire alarms, or security devices is strictly prohibited and may result in penalties or eviction. Emergency exits must remain accessible at all times.

  • Are there quiet hours or noise rules?

    Yes. Tenants/Residents must respect community quiet hours (if applicable) and avoid loud music, parties, or disturbances that disrupt neighbors.

  • Can I renovate or alter the unit?

    No. Painting, construction, installing appliances, or making alterations without written approval is not allowed.

  • How are packages and deliveries handled?

    Deliveries are the tenant’s/resident’s responsibility. Cedarwood is not liable for lost or stolen packages including properties that may have secure storage or designated areas.

  • Who is responsible for pest control?

    Cedarwood Management provides routine pest control. Tenants/residents must maintain cleanliness to prevent infestations. If pests are due to tenant/residents’ negligence, treatment costs may be charged.

  • What happens if eviction is required?

    If a tenant/residents fails to pay or violates the lease, Cedarwood Management issues legal notices and files for eviction according to local law. We handle court filings and keep Cedarwood Management updated.

  • What are the owner's responsibilities for repairs?

    Cedarwood Management approves larger expenses beyond an agreed limit. Cedarwood may authorize urgent repairs to protect the property. Cedarwood Management should also maintain landlord insurance.

General Policies (Applies to Tenants/Residents and Cedarwood Management)

  • What is the move-in checklist?

    A move-in inspection is conducted with Tenants/Residents and documented. This checklist is compared at move-out to determine any deposit deductions.

  • How long does it take to return a security deposit?

    Deposits are returned within the legal timeframe (usually 30 days) after move-out, minus any deductions for damages, cleaning, or unpaid rent.

  • What is the smoking policy?

    All properties are non-smoking unless stated otherwise. Smoking violations result in cleaning charges and possible lease violations.

  • Can Tenants/Residents use the property for short-term rentals like Airbnb?

    No. Subletting or short-term rentals without management approval are prohibited. Violations may result in eviction.

  • What if a tenant breaks the lease early?

    If the Tenant moves out or terminates the lease early, the Tenant will be required to pay the landlord sixty (60) days rent and utilities in the amount of Move In Charge: Security Deposit Total: $1,200.00 

  • Do you comply with Fair Housing Laws?

    Yes. Cedarwood Property Management complies with all Fair Housing and Equal Opportunity regulations. We do not discriminate based on race, religion, gender, disability, or family status.

  • What happens if Tenants/Residents delay payments?

    Late fees are applied according to the lease. Cedarwood Management will send notices and, if necessary, issue formal eviction notices. are informed at each step.

RESIDENTS

YOUR ONLINE PORTAL

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PAY RENT

Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.

MAINTENANCE REQUESTS

Quickly submit maintenance requests that go directly to our maintenance queue.

SEAMLESS COMMUNICATION

Send communications to

us at anytime.

RENTERS INSURANCE

Easily submit proof of insurance coverage or purchase a policy, right from your portal.

SERVICES YOU CAN TRUST


REPORTING

Property Performance Reports to keep you in the loop on your investment.

MAINTENANCE

Regular Property Management and Inspections keep your property in great condition.

MARKETING

Effective Marketing & Leasing services keep your properties filled and performing at their peak potential.

FINANCIALS

Our Property Financial Services keep your finances organized and up-to-date.

FILLING VACANCIES

We help place tenants in properties that are a great fit for them and their needs.

TENANT CARE

Positive Tenant Relations & Lease Compliance keep tenants and investors happy. 

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